Product Satisfaction Policy
Tec Labs proudly stands behind our quality products. To request
a refund, the following steps of our return policy must be met in
- Request for return must be
made within 90 days of purchase.
- We require you to send any remaining unused portion of the
product; if you do not have any unused product, you must return the
empty box, bottle, or both. We also ask that you send a letter
stating the reason for your return, along with your original
receipt (no copies) to: Tec Labs, 7100 Tec Labs Way SW, Albany, OR
97321. Your original receipt will be returned to you with your
- Be sure to include your name, address and phone number on all
correspondence so that we can make sure your refund gets to
- In order for Tec Labs to pay for your return postage, print out
and use our prepaid return shipping label to send back via USPS (see PDF). We
will not refund the shipping cost if you use an alternative
- Refund amount is limited to the purchase price paid minus any
coupons or discounts. We reserve the right to adjust the amount if
a coupon value is present on the receipt and believed to be
received as a discount and is not included in your refund request.
If the original product container and valid original sales receipt
are not included in the request for the refund, the purchase price
will not be refunded.
Tec Laboratories will not share or sell your personal
information with third parties at any time including phone number,
mailing address or email address.
Tec Laboratories does not collect or store personal information
through our apps such as your name, email address, or phone number.
Push notifications may be sent to you via the app.