Product Satisfaction Policy
Tec Labs proudly stands behind our quality products. We offer
the following return policy:
- Request for return must be made within one year of
- Send back unused portion of the product, a letter stating the
reason for your return and your original receipt (no copies) to:
Tec Labs, 7100 Tec Labs Way SW, Albany, OR 97321. Your original
receipt will be returned to you with your refund.
- In order for Tec Labs to pay for your return postage, print out
and use our prepaid return shipping label to send back via USPS (see PDF). We will not
refund the shipping cost if you use an alternative shipping
- Refund amount is limited to the purchase price paid minus any
coupons or discounts. We reserve the right to adjust the amount if
a coupon value is present on the receipt and believed to be
received as a discount and is not included in your refund request.
If the original product container and valid original sales receipt
are not included in the request for the refund, the purchase price
will not be refunded.
- Be sure to include your name, address and phone number on all
correspondence so that we can make sure your refund gets to
Tec Laboratories will not share or sell your personal
information with third parties at any time including phone number,
mailing address or email address.